Winter Facility TLC + IST Support

We’re helping you give your facility the extra care it needs this winter. This month’s Tech Tip highlights how to navigate IST’s support options. From web tutorials and demo downloads to FAQs and one-on-one sessions.

Whatever you need, we’re here to keep your equipment running smoothly.

Holiday Savings:
Enjoy 10% off all start systems through January 1 with code STARTTHESEASON.

Holiday Hours:
Our office will be closed Dec 24–26, 31 & Jan 1. Urgent support remains available via support@istime.com and our 24/7 support line. 

What’s New:
Check out FINIS Backstroke Ledges and updated scoreboard logo panel. 

We’ll be in Napa Valley for the ASCA Pacific Swim Coaches Clinic, January 9–11. Stop by and say hello!

Did you know our new website has a full library of free support tools? Under the Support menu drop down, you’ll find everything you need to troubleshoot, learn, and get the most out of your IST system. 

Explore resources like:
Online Support 

• How to download TeamViewer QuickSupport 
• Tips and Technical Support 
• Web Tutorials 

Access Downloads for: 

• Demo Downloads
• Document Downloads 
• Software Updates 

Find answers fast with our FAQ's, Hardware Repair, and Warranty Information tabs. 

If you need one-on-one help you can now book support directly through our website. Schedule a training session, a quick support call, or a meeting to discuss upcoming projects or promotional opportunities.