Return Materials Authorization

Request a RMA

For IST for product repairs. Please call 800-835-2611 first to discuss troubleshooting and do-it-yourself options before submitting this form. Each item has a basic repair fee that depends on the product and the repair required, and items will not be returned until payment is provided. IST hardware products carry a 5-year warranty and cables a 2-year warranty. Be sure to provide the serial number or purchase date, if available, to confirm warranty status. If the product is under warranty, bench fees do not apply.