Tips and Technical Support

Have questions about your IST system? Our full library of support documents is just a click away

Software Support

Instructions for update

Including BOARDWARE, MEETWARE, POLOWARE, TIMEWARE, and WORKWARE

TIMEWARE3

Computers & USB Drivers for CTI

USB Drive

Your software includes a flash drive labeled "USB Drivers for Computer Timing Interface". Use it to install the necessary CTI drivers.

If Windows doesn’t install the drivers automatically, follow the Driver Installation Guide (written for Windows 7 but works on other versions).

For Windows 10 & 11, scroll to the Processor Architecture grid and select X86 (32-bit) or X64 (64-bit) under Windows (Universal). Download and run the file with Administrative Privileges if required.

Swim Repairs

Swim Product Repair

Request RMA

Click Here