FREE Training is Available from IST

Coaching graphic  IST Offers FREE Training

Is your volunteer computer operator “graduating” soon? Do you have new parents who are eager to jump in and help?  Are you hosting your championship meet for the first time in 4 years? Do you just want to brush up on how to use certain aspects of the IST Software? Never fear, we’re here to help!

IST offers free 24/7 phone support if you need it, but we can also offer personalized on-line training sessions as well. All you need is a phone and the IST software loaded onto a computer with internet access.

First call 800-835-2611 or e-mail us at support@istime.com to schedule an appointment for your training session. Next, download the free version of TeamViewer (www.teamviewer.com) onto the computer with the IST software, then give us a call at the appointed time. We’ll be able to log in to your computer and see what you see. We’ll then talk you through the steps, or take control and show you the steps. You can have a one-on-one session, or bring in your whole team to learn the software.

Would you prefer having us on site? We’ll do that too. The cost of a 3-hour training session at your pool is $240 plus travel expenses. Contact us at 800-835-2611 or support@istime.com to get a quote.

The Gift that Keeps on Giving!      Swimclock with Bluetooth

Are you looking for a Christmas gift for your coaching staff? Look no further than a Bluetooth enabled pace clock. IST’s SWIMCLOCKBT is our popular rugged pace clock with a Bluetooth connection built in. Download the app onto your Android or iPhone and program your pace clock. You can run in Timer mode, Game Clock Mode, EZ Mode or Workout Mode.

main screen on iphone

Clock mode runs allows you to stop, start and reset a continuous count clock or sound the horn at the touch of a button. Game Clock mode allows you to count up or down to a set time, then sounds the horn when the time is reached. You can also stop or reset the clock or sound the horn with the touch of a button. EZ Mode allows you to enter an amount of repetitions, a time and whether you want to count up or down. The horn will sound each time an interval starts, and at the end of the number of intervals the clock will go blank. You can stop or reset the clock or sound the horn with the touch of a button.

Workout mode on iphone

 

In Workout Mode you can enter sets with up to 99 repeats and an unlimited number of intervals. Run the set right from that screen, or save it and combine an unlimited number of sets into a workout. Run a workout continuously or set it up to wait between sets, giving you the option to talk to your athletes before sending them on to the next set. Your workouts are limited only by your imagination!

Do you already own an IST Clock? No need to replace it, just purchase the Bluetooth Adapter to plug into the existing connector and you are off and running.

Get WORKWARE for only $35!

WORKWARE set building screenAs a holiday bonus we are offering our WORKWARE software (MSRP $350) for only $35 when you purchase a Bluetooth clock or Bluetooth adapter. WORKWARE allows you to build sets and workouts on your computer, then download them to your phone to run on the Bluetooth pace clock. Purchase on our website or call us at 800-835-2611 to place your order today.

 

 

Happy Holidays from our family to yours!

Download the latest MEETWARE/TIMEWARE update

There is a new MEETWARE/TIMEWARE update (v. 3.2) dated 11/13/17. You can download it here: https://istime.com/support/software-updates/.

Remember to delete any old MWUPDATE.EXE files from the folder or desktop before downloading the latest one. Once you  have downloaded the update, go to UTILITIES>UPDATE. Select the downloaded file, click Update and follow the instructions to complete the update.

Tips for Running Diving Events

Free Training!

Do you need a refresher course on using MEETWARE or TIMEWARE? Is there a new parent volunteer who needs training? We can help with that. Check out our training videos on our YouTube channel, or schedule a personal on-line training session with Jane or Eve.  Call 800-835-2611 or e-mail support@istime.com to schedule an appointment. All you need is the computer you use for timing connected to the internet and to download TeamViewer (www.teamviewer.com). At the appointed time, call the office at 800-835-2611. We’ll log in to your computer where we can either watch what you are doing or show you how. Whether you need a few questions answered or to be trained from the ground up, we can do that. Schedule a session today!

Tips and Tricks for Running Diving in MEETWARE and TIMEWARE

If you run diving at your pool, here are some helpful tips and tricks for setting up and running the event. These items are all available to MEETWARE users and TIMEWARE users who have the TMW-D Diving license, and some of them are available to everyone.  Not sure if you have the diving license? Go to HELP/ABOUT and see if Diving is enabled.  Got questions about diving? Give us a call at 800-835-2611 or send an e-mail to support@istime.com.

Validating and sending dive sheets to anyone

6 Dive List

IST offers a FREE dive sheet generator on our website. http://www.istime.com/divesheet. This allows you to enter either a 6-dive or an 11-dive meet. Once the dives have been entered, you can validate the meet against the NFHS rules for 6 or 11 dives by clicking the VALIDATE button at the top of the page. Once you have a valid dive sheet, you can e-mail, print or download the sheet. There is also an option to print a blank sheet, in case other dive coaches need one.

Pre-entering the dives

Pre-loading the dive list.

If you have copies of the dive sheets prior to the diving event starting, you can pre-load the dives in for each diver. In TIMING (if you don’t mind seeing the 1st divers information on the scoreboard while you are working) or in OFFLINE SCORING (if you don’t want info on the scoreboard), select the diving event.

After you have the event set up (number of divers, dives and judges are all correct), RIGHT CLICK on a divers name. This will bring up a window with divers name on top, the round and the dive number. Enter the dive number for each round. Remember that you must enter the number and the position letter (i.e. 101C, 5211D). If a dive is not found in the database, it will turn red and you can correct it.

Once you are finished entering all the dives, click VALIDATE (for an 11-dive meet) or DONE. Now when you run the diving even the dives will appear automatically for each diver. If a diver wants to change a dive, you can change the dive during the event by swiping on the dive number and typing in the new (or correct) one.

Using the Failed and Balk Buttons

Fail and Balk buttons

If a diver fails a dive, rather than typing in 0 for all the judges, you can click the FAILED button to fail the dive and automatically move on.

If a diver balks, it is an automatic 2-point deduction. Usually the judges will just take the 2 points off the score they were going to give and report the reduced score. If you prefer, you can have them report their original score, then click the BALK button, then click OK to accept the dives. After clicking BALK the scores that are accepted will be 2 points lower than the original score. Either method is legal.

 

DQ’ing or Scratching a Diver

Diver Status list

Sometimes it becomes necessary to scratch a diver for injury or DQ a diver. Once a diver has failed 2 dives, they are disqualified from the rest of the event. IF you need to scratch or DQ a diver, click STOP to stop running diving for the moment. Click on the STATUS column to the right of the diver’s name, and select either DQ or OFF. Click START to return to where you left off. Any divers with a DQ or OFF status will remain in the list but will be skipped in the dive order as the event is run.

Fixing Scores

Edit Score Screen

Scores are occasionally entered incorrectly. Rather that stopping to fix it, you can make a note of it and fix it later. After diving has been run, but before you SCORE the event, click on the TOTSCOR column to the right of the diver’s name. This will bring up a grid with all the dives, the DD and the individual judges scores. Any of this information can be edited and saved. The total score will be corrected and updated automatically as the changes are made.

Printing Reports

Diving report example

Once diving is complete you can print the order of finish for the divers.  Select either ORDER, which prints the place and total scores ordered by diver number, or SCORE which prints the same information ordered by total score.

 

If you have any other questions about running diving events, please contact us at 800-835-2611 or support@istime.com. We’re happy to answer any and all questions!

Equipment Damaged? Read this!

If any of your equipment has been damaged by the recent severe weather or fire events, please contact us and we’ll help you get back in business as quickly as possible!   800-835-2611 | support@istime.com

6 Hidden Features of TIMEWARE/MEETWARE

The IST timing software packages (TIMEWARE and MEETWARE) are designed to be easy to use and intuitive. Many people figure out the basics right away, but have you ever spent time exploring some of the other menu items outside of Meet Setup and Basic Timing? There are videos on our website that show some of the tips and tricks for MEETWARE, some of which are available in TIMEWARE too.  Here are a few menu items and tricks that you may not have been aware of.

Reindex

reindex message box

Re-Index fixes corrupt data files.

Every once in a while, something will cause the software to crash. If there is a database open (usually in timing or seeding) this can cause a problem with the data. Especially if you must do a soft shutdown (CTRL-ALT-DEL) or a hard reset (reboot the computer). If this happens, or if you are seeing data that doesn’t look correct, you can do a re-index of the database.

From the main menu go to Utilities and select Reindex. A rectangular box will pop up on the screen and run through the databases. Very often this happens so quickly that you don’t even see it. When it is done you’ll see a message telling you that re-indexing is complete. That is all there is to it. You can do it any time, it doesn’t hurt to do it periodically to keep the databases healthy.

Break Timer

Break timer image

Break Timer displays on the scoreboard during breaks in the meet

If you have a scoreboard that you use with your system, you can put up a timer during breaks to let everyone know how long until the next event begins. You can access it from the timing screen by clicking on the “Break” button on the right side of the screen, or by going to Utilities/Break Timer. However you get there, it brings up a screen that allows you to select which lane and column you want the time to show on the scoreboard, how long the break is, and whether the clock should count up or down. If you have an Alphanumeric scoreboard, you can also include up to 5 characters of text that will display in front of the clock. Once you click the START button, the timer will display on the scoreboard and on the computer screen.

Time of Day Clock

Time of Day clock display

Time of Day Clock displays the computer time on the scoreboard

The Time of Day clock allows you to post the current time on your scoreboard. The time will be whatever time is on your computer and shows the hours, minutes and seconds. Like the break timer, you can select which lane and column you would like to display the time on. The Time of Day Clock can be accessed through the Utilities menu.

Center All Lines on the message board

message board centered

Quickly center all the text on each line

If you have an alphanumeric scoreboard, you have probably used the message function. Did you know that there is a shortcut to centering the text on all of the lines at once? After typing your message in to each line, right click on any line of text. You’ll see a pop-up menu that allows you to align just that line to the center (the red line down the middle indicates the center line), or center all lines.

Offline Scoring

offline scoring screen

Edit and re-send heat/event data

Offline scoring allows you to go back and make corrections to events either before or after they have been run. It looks a lot like the timing screen, but none of the data will show up on the scoreboard. Go to Meets/Offline Scoring. Here you can check the race number and status of any heat. If you want to re-time the heat, just click the UnCheck to Time Again check box. Clicking the ADJUST button allows you to adjust finish times based on the NFHS rules for adjusting missed pad times. Here you can also add or delete heats, reprint heat results, change times or names and score the event.

If you are using GNET to send the results to Meet Manager, you can also come here to resend either individual races or the results from the whole meet. Click the Send All check box on the lower right quadrant of the screen, click Gnet Send and your results will be sent out to the folder assigned to GNET. You can also view the team scores for the meet from this screen.

 

Pad Stats

pad stat report printout

See which touchpads aren’t working

Occasionally you will find that you seem to be having issues with your pads or buttons. The Pad Stat report give you an easy way to look for patterns that might indicate the failure of a certain piece of equipment. From the Main Menu, go to Meets/Diagnostics/Pad Stats. Select the meet and which type of report you want – matrix or summary. Click Analyze, then click Print to print the report.

This report gives you a much clearer view of whether the failures were confined to a single lane (signaling a problem with the equipment in that lane) or if they were more random and spread out (indicating possible human error – not hitting the pad or being too fast or slow on the backup button). This is also a great report to send to us when you do find you have a problem. It will help us narrow down the issues and get to the solution more quickly.

 

When you get a chance, explore the menus and see what your software can do. We’re here to make your life easier, so if you think of something that it doesn’t do but you’d like it to – send us a note!